Thursday, 7 March 2013

Telephone Surveys

Okay so I know a lot of people HATE sales calls and surveys over the phone! I can't stand ppi or sales calls either, if I have a ppi claim I'll bloody ring you!! But I will let people introduce what it is they are doing before I decide I'm not interested.. But what I don't get is the people who get really annoyed at surveys...all you need to do is get information, ask for a phone number to make sure it's a proper survey and don't give important details! Obviously I work on the other end of the phone and you would think I get annoyed with the abuse but me and jess just laugh at those people .. The survey is to benefit you!! A while ago we had an energy company who were asking a specific area what sort of energy place they wanted... They ended up putting a new power station there and we found out a few weeks later people had complained...we thought to ourselves, we'll you could have had a day if you would have taken the time to answer the phone and actually listen to what the survey involves. I on the other hand love answering surveys but don't seem to get any! I know it feels annoying cos you get loads of sales and marketing calls and you can't tell what's what but actually listen to what they say and just be careful not to give out anything personal.. Hopefully next time you'll think and make an effort!